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CLIENT WORK

Charity Org Ops System

From spreadsheet chaos to ops-ready software in eight days. Two apps, ten events, zero support tickets during live week.

01 / THE PROBLEM

A cultural organisation running a 10-event week had no shared system. Logistics lived in spreadsheets, ticket counts in someone's head, and comms in a WhatsApp group.

02 / WHAT WE BUILT

Two apps delivered in six days. An ops dashboard giving every team member live visibility of tasks, venue logistics, and supplier contacts, replacing three spreadsheets and a WhatsApp group. A ticketing app tracking capacity per event, issuing confirmation emails, and giving the team a real-time headcount.

03 / THE RESULT

8 days from audit to delivery. 10 events managed in one place. 0 support tickets during live week. 2 apps owned by the client on day one.

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