Charity Org Ops System
From spreadsheet chaos to ops-ready software in eight days. Two apps, ten events, zero support tickets during live week.
THE PROBLEM
A cultural organisation running a 10-event week had no shared system. Logistics lived in spreadsheets, ticket counts in someone's head, and comms in a WhatsApp group.
WHAT WE BUILT
Two apps delivered in six days. An ops dashboard giving every team member live visibility of tasks, venue logistics, and supplier contacts, replacing three spreadsheets and a WhatsApp group. A ticketing app tracking capacity per event, issuing confirmation emails, and giving the team a real-time headcount.
THE RESULT
8 days from audit to delivery. 10 events managed in one place. 0 support tickets during live week. 2 apps owned by the client on day one.
NEXT PROJECT
London Job Tracker